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The Reflex Group

UK’s Largest Labelling & Packaging Solution Specialists

Founded in 2002, The Reflex Group is the UK’s largest label and packaging manufacturer, trusted by leading global brands in the food, beverage, pharmaceutical, health & beauty, and household product sectors. 

Our mission is to build on our history of product excellence and technology innovation to provide the highest quality and most cost effective packaging produced on our state-of-the-art machinery. We will continue to be the most sustainable packaging company both financially and environmentally.

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Latest Jobs

Warehouse Operative

Market Harborough

Warehouse Operative    Hours of Work: Monday to Friday. No Shifts. Hours to be agreed. Roughly 8.30 pm- 4.30 pm but could be flexible.    Salary: Depending on experience.    Established in 2002, the Reflex Group is now the largest privately owned print and packaging company in the UK having grown to over 900 employees operating out of multiple sites globally. The company prides itself on quality, efficiency, ethics and low environmental impact whilst being innovative and dynamic. The company has an opportunity for an experienced Warehouse Operative for Reflex Packaging Solutions Ltd. (part of Reflex Group) which will be based at Market Harborough.    Description    As a Warehouse Operative, you would handle the goods and products in the warehouse. It would be your job to keep them safe and make sure they are delivered to customers on time. Picking and packing products as well as working as part of a team to hit timed deadlines. This role can be physically demanding.    Duties         Receiving, unloading, and sorting incoming deliveries.       Checking received goods against purchase orders and ensuring accuracy.       Storing goods in designated locations within the warehouse.       Picking, packing orders and dispatching orders accurately and efficiently.       Preparing orders for dispatch, including labelling and palletizing.       Operating warehouse equipment such as motorized pallet stacker and manual pallet truck safely and efficiently (Training will be provided).       Maintaining cleanliness and organization in the warehouse.     Assisting with inventory counts and stocktaking as required.     Adhering to health and safety regulations at all times.    Requirements         A driver’s license is necessary due to having to do some local deliveries       Previous experience in a warehouse environment is a must    Ability to lift moderate-weight objects.       Strong attention to detail and accuracy with numbers.       Good communication skills and ability to work effectively in a small team or individually.       Willingness to learn and adapt to new tasks and procedures.       Good standard of computer literacy using email and warehouse system (Training will be provided)    The benefits of working for Reflex are 22 holidays a year rising to 25 after 4 years of continuous service, a salary sacrifice pension scheme, death in service insurance (after 1 years’ service), Employee Assistance Programme, Refer a Friend scheme, opportunity to join Cycle to Work Scheme and Health Cash Plan, access to discounted gift cards and a quality branded uniform is provided if required.

Job details

Group Health & Safety Manager

Various

Job Title: Group Health and Safety Manager Company: Reflex Labels Location: UK wide Position Type: Full-Time, Permanent Working Hours: Monday to Friday, 8:30 am to 5:00 pm   About Reflex Group: Established in 2002, Reflex Group is the UK’s largest privately-owned print and packaging company. With over 900 employees operating across multiple global sites, the company prides itself on delivering high-quality, efficient, and ethical solutions with a strong focus on environmental responsibility. Reflex is known for its innovative approach and dynamic business model. This role will involve travelling around our different site locations and will require some overnight stays – Benefits include a company car, phone, and laptop.   Key Responsibilities:   Policy Development: Develop, implement, and maintain health and safety procedures to comply with legislation and ensure a safe working environment. Risk Assessment: Conduct regular risk assessments to identify hazards and implement control measures to minimize risks. Inspection and Audits: Perform regular inspections and audits of workplaces and equipment to ensure compliance with regulations and safety standards. Accident Investigation: Investigate accidents and near misses, identify root causes, and implement corrective actions to prevent recurrence. Training and Education: Develop and deliver health and safety training programs for employees to enhance awareness and promote safe practices. Compliance: Ensure compliance with relevant health and safety legislation and regulations. Advise and Support: Provide advice and support to management and employees on health and safety matters. Communication: Communicate health and safety information and guidelines to employees. Performance Management: Develop and measure performance indicators for the health and safety function. Knowledge: Possess knowledge of the print and packaging industry would be advantageous but nor mandatory. Skills:  Knowledge of Health and Safety Legislation: A thorough understanding of relevant UK health and safety legislation, such as the Health and Safety at Work Act. Risk Assessment: Expertise in conducting risk assessments and implementing control measures. Communication and Interpersonal Skills: Ability to effectively communicate with employees, management, and external stakeholders. Problem-Solving: Ability to identify problems and implement solutions to improve workplace safety. Leadership and Management: Ability to lead and motivate teams to achieve safety goals. Analytical Skills: Ability to analyse data and identify trends to improve safety performance.   Qualifications:  *        IOSH (Institution of Occupational Safety and Health) Qualifications would be advantageous coupled with relevant H&S experience.      

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Apprentice Customer Service Representative

Mansfield

Job Title: Apprentice Customer Service Representative Company: Reflex Labels Location: Mansfield, UK Position Type: Full-Time, Permanent Working Hours: Monday to Friday, 8:30 am to 5:00 pm   About Reflex Group: Established in 2002, Reflex Group is the UK’s largest privately-owned print and packaging company. With over 900 employees operating across multiple global sites, the company prides itself on delivering high-quality, efficient, and ethical solutions with a strong focus on environmental responsibility. Reflex is known for its innovative approach and dynamic business model.   Role Overview: Reflex Labels is seeking a self-driven and motivated Apprentice Customer Service Representative to join our team in Mansfield. This is an exciting opportunity for someone with no previous experience seeking a role within customer service within a print environment to play a key role in supporting our customers and ensuring smooth operations. You will be expected to complete an apprenticeship alongside your role, during working hours.   Key Responsibilities:  Customer Communication: Serve as the primary point of contact for customers, responding to queries and processing orders in a timely manner. Order Management: Efficiently prioritise and manage customer orders submitted via phone, email, or other channels. Complaint Resolution: Investigate and resolve customer complaints quickly and with professionalism, addressing issues such as late deliveries, incorrect orders, or faulty products. Data Entry & Reporting: Complete daily data entry tasks and manage weekly stock sheets to ensure accurate records are maintained. Collaboration: Work closely with internal departments and Key Account Managers to ensure targets are met and customers’ needs are fully satisfied. Record Keeping: Maintain accurate and thorough customer service records to track all interactions, orders, and resolutions.   Required Skills & Experience:  Strong Communication: Excellent verbal and written communication skills for interacting with customers and colleagues alike. Organisational Skills: Exceptional ability to stay organised and manage multiple tasks in a fast-paced, deadline-driven environment. Problem-Solving: Capable of resolving customer issues with patience, empathy, and a solution-oriented approach. Team Player: Ability to work collaboratively within a team and independently take ownership of customer accounts.

Job details

Inspection Finisher

Boston

Inspection Finisher   Established in 2002, the Reflex Group is now the largest privately owned print and packaging company in the UK having grown to over 900 employees operating globally. The company prides itself on quality, efficiency, ethics and low environmental impact whilst being innovative and dynamic. The company has opportunities for an Inspection Finisher working in our Reflex Label site in Boston.   Roles and Responsibilities As an Inspection Finishing Operator, your duties include ensuring that the rolls of paper are wound to specified lengths on the required core. Paper from the master roll, will be fed into a rewind machine that will measure off the lengths required for the finished roll. The finished reels will then be removed from the rewin machine and labelled with the relevant core and reel end information. Your job also includes maintenance and calibration of your equipment.   Tasks: *         Loading of specified master reels according to job bag and reel identification labels *         Printing of inner and outer core and any other customer required traceability label requirements *         Selection and fixing of correct mandrel according to customer specification *         Sourcing of correct core size according to customer specification *         Setting of blades to slit reels to the relevant width, ensuring health and safety procedures are followed *         Use of AVT inspection to ensure removal of any substandard quality print within the master reels *         Maintaining the quality of the slitting of the finished reels throughout the run *         Ensuring all reels are fully labelled according to both Company and customer requirements *         Ensuring the line clearance procedure is thoroughly followed after each job and line clearance join retained each time   Skills: *         Excellent verbal communication, interpersonal, and customer service skills *         Ability to operate or to quickly learn to operate various printing machines and related software *         Ability to follow instructions *         Excellent organisational skills and attention to detail *         Experience working within a team with a good standard of communication *         Experienced Inspection Finisher

Job details

Credit Controller/Accounts Administrator

Mansfield

Credit Controller: Join a highly dedicated and motivated credit control team within the fast-paced, high-volume Reflex Division. Your role will involve ensuring timely cash collection in line with agreed terms, addressing and resolving aged debt issues and queries, and collaborating with key stakeholders to optimise cash flow. Additionally, you will provide support and coverage for the Accounts Administrator as needed.  Reporting to the credit control manager.   Accountabilities  Take responsibility for and prioritize cash collection, focusing on aged items and accounts exceeding credit limits Collaborate with key internal and external stakeholders Work with customers to resolve queries and improve cash flow Liaise with sales representatives and customer service teams Monitor and report on Key Performance Indicators (KPIs) Manage Master Data Ensure compliance with relevant policies Conduct credit limit reviews Review and update payment terms Perform reconciliations Assist with Month-End Close routines Provide support and coverage when needed Additional Responsibilities: Process daily invoicing for the Reflex Group across multiple ledgers Post and allocate payments Issue credits as required Loading invoices onto customer portal Setting up new accounts Adding delivery addresses Raising commercial invoices   Essential Requirements Strong analytical skills and highly numerate Strong Credit Control Background Worked in a fast paced finance team Excellent Communication Skills Able to organise and prioritise own workload Manage a high volume of accounts across multiple divisions within the Reflex Group Results driven   Working pattern Monday – Thursday 8.30am to 5pm and Friday 9am to 3pm with a 1 in 5 5pm finish     The benefits of working for Reflex are Holiday entitlement – 22 days + Bank holidays, competitive rates of pay, salary sacrifice pension scheme, death in service insurance (after 1 years’ service), Employee Assistance Programme, Refer a Friend scheme, opportunity to join Cycle to Work Scheme and Health Cash Plan, access to discounted gift cards.  

Job details
Factory workers in a warehouse

Join The Reflex Group

Our employees are our most important and greatest asset

At Reflex, we invest in our employees because we know their success drives ours. Every voice matters, and every contribution helps shape our future. Join us, and be part of something bigger.

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Why Reflex?

Generous annual leave
Generous annual leave
Healthcare scheme
Healthcare scheme
Flexible working attitude
Flexible working attitude
Competitive pay rates
Competitive pay rates
Childcare vouchers
Childcare vouchers
Cycle to work scheme
Cycle to work scheme
Group pension scheme
Group pension scheme

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